1. General information

KASTAV GRUPA d. o. o. (hereinafter: the Company) respects the privacy of its users and is committed to protecting personal data in accordance with applicable regulations, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

Contact for matters related to personal data protection:
This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Collection of personal data

The Company collects personal data exclusively through the contact form on the website.

The following data may be collected via the contact form:

• first and last name

• email address

• phone number

• subject of inquiry

• message content

Providing the above data is voluntary, but necessary in order to process the inquiry and respond to the user.

3. Purpose of data processing

Personal data is collected and processed exclusively for the following purposes:

• responding to user inquiries

• managing communication related to the received inquiry

• improving service quality

Data will not be used for marketing purposes without the explicit consent of the user.

4. Data storage and retention

Data submitted via the contact form:

• is stored in the internal database

• is forwarded to the email address This email address is being protected from spambots. You need JavaScript enabled to view it.

Data is retained for a maximum period of 12 months, or less if the need for further communication ceases, unless applicable laws require a longer retention period.

5. Cookies and analytics

The website uses:

• Google Analytics

• Google Webmaster Tools

• Bing Webmaster Tools

These tools collect technical data (e.g. IP address, browser type, visit time) for the purpose of analyzing website usage and improving the user experience.

The website uses a cookie consent banner, through which users can manage their cookie preferences.

6. Sharing data with third parties

The Company does not share users’ personal data with third parties, except within the scope of using the aforementioned analytics tools (Google and Microsoft), in accordance with their privacy policies.

7. User rights

The user has the right to:

• request access to their personal data

• request correction of inaccurate data

• request deletion of data

• restrict or object to data processing

To exercise their rights, users may contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

8. Final provisions

The Company reserves the right to amend this Privacy Policy in accordance with applicable regulations. All changes will be published on the website.